Modern Danish - Bathroom, Kitchen & Home

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Frequently Asked Questions

Have a question? We may already have a solution, please check below.

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Faucet | Vanity | Sink | Drain | Shipping | Ordering & Returns | General & POLICY

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Faucet Related Questions

My faucet is leaking from the top of the faucet?

The solution is simple and easy, the cartridge needs to be reseated. An instructional video can be found at our product support center.

My faucet is leaking from the bottom?

There are two O rings at the top of the water lines that HAVE to be lubricated very well. If enough lubrication is not reached than the lines will leak from an improper seal.

Who is the manufacturer of ModernDanish.com’s faucets?

Hans Kristof exclusively manufactures all of our faucets. All Hans Kristof faucets are trademarked and stamped for authenticity. Hans Kristof faucets undergo complete and rigorous testing for the highest of quality control. All of Hans Kristof’s faucets are made to withstand everyday use and to stand the test of time.

Where can I buy replacement parts for my Hans Kristof faucet?

In the unfortunate event that you should need a replacement part please contact our customer service team by clicking here. Immediately they can diagnose what part you may need and promptly ship your new part. Customer service hours of operation and phone numbers can be found under the support tab.

How tight should I fasten my faucet?

Hans Kristof faucets are designed for the easiest installation possible. Hans Kristof faucets should only be hand tightened. Using a wrench will only strip the threads and result in your beautiful new faucet to leak.

What size hole do I need for my new drain or faucet?

Hans Kristof manufactures all faucets and drains to be the standard US plumbing size. Drains are 1.5” in diameter and faucets are 1 3/8” in diameter.

Have a faucet related question not addressed here?

Please contact our Service Center in regards to your purchased product at 678.389.3959 or by email Service@ModernDanish.com Service Center Hours: Monday-Friday 10am-6pm EST (Eastern)

Vanity Related Questions

What kinds of supports in the wall are needed to a wall mount vanity?

Generally a stud that can support up to 50lbs. or more is needed and will depend on the width and weight of the vanity as to how many studs you will need. All wall mount vanities come with all installation hardware. The only thing you will need to supply is the studs!

Who is the manufacturer of ModernDanish.com's Vanities?

Viking Vanities exclusively manufactures Modern Danish’s vanities. All Viking Vanities are hand crafted of solid hardwood and go through a special finishing process to insure that the finish will maintain its amazing luster and beauty. Each vanity is made with the mindset that each vanity is an individual piece of art.

How dark is a wenge finish?

Wenge is a very dark brown espresso color.

Our wenge finish products may come in slight variations of color, this image is only meant to present some of these possible color variations.

Where can I buy replacement parts for my Viking Vanity?

In the unfortunate event that you should need a replacement part please contact our customer service team. Immediately they can diagnose what part you may need and promptly ship your new part. Customer service hours of operation and phone numbers can be found by clicking here.

Help! I have scratched my new vanity, what now?

No need to worry, a wenge or natural finish marker can be found at any hardware store. Just follow the directions and a repair is easily accomplished.

Sinks Related Questions

What do I need to care for my new stone sink?

All natural stone needs to be properly sealed on a regular basis. Depending on how much the sink is going to be used, it may need to be sealed every 3-6 months. The sealer is very easy to use and can be found at any hardware store. After applying the sealer as directed test the seal by dropping a few water droplets in the bottom of the sink. If the water beads then you know you have a good seal.
Important: Never use any harsh scrubs or scotch pads on your stone sink. Always use a gentle detergent and soft cloth.

How tight should I fasten the drain to my new glass sink?

The drain should only be hand fastened. A wrench is never needed. If you tighten the drain to much when hot or cold water is ran in your bowl, it will more than likely break. The drain allows no room for contraction or expansion when water is ran. This is the case for any glass vessel that you would purchase from any store.

How do I care for my new glass vessel sink?

Never use any harsh scrubs or scotch pads on your new glass vessel. Always use a mild gentle detergent and a soft cloth.

Drain Related Questions

What is the difference between a short drain and a full drain?

A short drain is needed if you already have plumbing installed and just need the top part that goes inside the sink. Short drains are normally used when you have an enclosed vanity that no one will be able to see underneath.

A full drain includes the P trap or Bottle trap and all plumbing that would normally be under your sink. Our full drains are manufactured to be aesthetically pleasing. Full drains are used when your vanity is open underneath and you would be able to see the plumbing.

What is a P Style Drain?

It is a dran for a sink with a built in overflow.

Shipping Related Questions

How long will it take for my order to process for shipping?

Orders always process for shipping within 24-48 hours. A tracking number will be sent via email.

Where can I track my order?

You are able to track you order at www.FedEx.com or www.SEFL.com for freight orders.

Once my order is shipped how long will it take to reach me?

Depending on where you are located orders can take anywhere from one day to seven days to reach your location. If you are not located within the 48 contiguous states times may vary from 10-20 days.

If I purchase a Stone Farm Sink how much is shipping?

Your new Stone Farm Sink qualifies for free shipping however, the Stone Farm Sink is shipped via Southeastern Freight Lines and free shipping only covers the sink to your nearest terminal. If you need the sink to be delivered to your house an additional charge of $150.00 is added to your order. If you decide after placing your order to have it shipped to your house the additional charge changes to $170.00. All freight orders need to be inspected before the driver leaves or you leave the terminal.

Can I expedite my shipping time?

Yes, please contact our customer support team for a shipping quote. All expedited shipping prices vary on how many boxes are being shipped, the weight of the boxes, and where they are being shipped to. Customers can choose from overnight shipping and second day shipping.

Is shipping available to Canada?

Yes, please contact customer service for pricing. Please visit our policies page to review Customs policies.

Is shipping available to the United States Virgin Islands?

Yes, Please contact customer service for pricing.

Ordering and Returns Related Questions

What if I do not like my items and wish to return them?

Please visit our policies page for all of our return and exchange information.

Can I customize my own bathroom combination?

Absolutely, Modern Danish specializes in making every item A La Carte. You pick the exact pieces that will work for your project.

General Questions

What is ModernDanish.com’s warranty guarantee?

Modern Danish provides a full satisfaction guarantee for a full three months.

How do I contact ModernDanish.com?

You may contact our Customer Service Center by clicking here.

Where can I find a Installation Guide?

Click here for installation guides. You will need Adobe PDF reader for PDF guides. It may be helpful to print your guide as reference during installation.

What is your POLICY?

Click here to view our policy.

Click Here! - Sales Center Contact Information, modern bathroom sales, sales, sales representative

Click Here! - Customer Service Contact Information, modern bathroom customer service representative, customer service, customer service representative

Need assistance with an existing order? We'll be glad to assist you with any questions you may have.

We're here to help you with any questions you may have before completing your order with us.

Sales Telephone:
1.678.389.3959
1.866.655.9010

Hours of Operation:
Monday-Friday
9:30am-7:00pm EST (Eastern)
Saturday
11:00am-4:00pm EST

Email Us:
Sales Center / New Orders sales@moderndanish.com

privacy protection policy

Service Telephone:
1.678.389.3959

Hours of Operation:
Monday-Friday
10am-6pm EST (Eastern)

Email Us:
Service Center / Existing Orders
service@moderndanish.com

Easy Installation Guides To download guides: RIGHT CLICK and select "SAVE AS..." to your desktop, open with Adobe Reader Click here to download Adobe Reader
Item Image	SKU	Product Description
	BM08	Vessel Bathroom Faucet - Tall 13in - Solid Brass Construction - For Vessel Sinks - #08 Installation Guide

	BM20	13" Tall Waterfall Glass Bathroom Vessel Sink Faucet Adjustment Guide Spec Sheet

	FT- FD46 Glass Waterfall Shower	MODERN Waterfall Bath Shower Faucet 3-Layer Glass Tray Rain Showerhead - Brushed Nickel Finish

	1006-3 TC	Ceiling Light fixture Installation Guide

	LTI- 206-Hope 1227/5 Multi Chandelier	Handblown Art Glass Chandelier 5 Light globe Lamp Modern #18

	VTE- DKEO61 Pedestal + NO Sink	Odense NO SINK 16.5 inches Wide Wenge Finish Hardwood Bathroom Pedestal Vanity Faucet Drain #61

	DKEO85	Bauhaus Dark Espresso Wenge Hardwood Wall mount Vessel Bathroom Vanity Glass Sink SET

	DKEO33	Randers: Espresso Wenge 2 Piece Vanity Bathroom Shelf Vanity Cabinet Vessel

	DKEO34	NORDBORG Modern 27.5in Espresso Wenge Vessel Sink Vanity w/ STONE Top & Faucet Set

	DKEO37	Fredericia: 32in Wenge Hardwood Bathroom Vanity

	DKEO38	NYBORG 21.5in Wenge Espresso Walnut Brown Bathroom Pedestal Vanity

	DKEO39	Natural Vessel Sink Bathroom Vanity

	DKEO40	Viborg: 30" Wenge Vanity

	DKEO50	Svendborg 28" Like Porcher Archive - Wenge Wood Vanity

	DKEO51	Wenge Hardwood Glass Vanity Cabinet

	DKEO52	"Maribo" 19.5" Wide NO SINK Espresso Wenge Hardwood Bathroom Pedestal

	DKEO53	Brushed Stainless Metal Pedestal Bathroom

	DKEO67	Rosenborg: 27" Espresso Wenge Bathroom Vanity

	DKEO70	Farum Pedestal - bathroom pedestal installation

	Mounting Ring & Drain	Mounting Ring & Drain – Mounting ring (riser) and drain installation for glass vessel sinks above counter

	Flush Mount Wall Lighting	Flush Mount Wall Lighting – Mounting lighting to a wall

	Porcelain Dual Flush Toilet	Installation Guide (All Text)Tips Installation Guide (With Images)Plastic cap install help Water Pressure Adjustment Guide

	Wall Mount Metal Vanity	Wall Mount Metal Vanity Installation Guide

	DKEO69	Wall Mount Glass Tray Vanity Installation Guide

	DKEO77	Red Glass Wall Mount Vanity Installation Guide

	DKEO66	Kastrup bathroom vanity Installation Instructions

	DKEO35	Lolland bathroom pedestal Installation Instructions

	GL-055	Glass Bathroom Vessel Sink Installation Guide

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