Welcome to Kamikaze Fishing Tackle Australia!
If a product is not listed below then there may be no warranty implied (apart
from statutory requirements). If you cannot see your product or product range
listed below and have a question regarding warranty please contact us.
Warranty information by brand/product:
Please be aware that any unauthorised repairs carried out on any of our
products will result in the Warranty being voided.
We will not accept any goods for return that do not have a valid Return
Authorisation Number. All Return Authorisation Numbers are valid for 14 days
from date of issue for Australian customers and 30 days for International
customers, so we must receive the goods into our warehouse within this period.
A Return Authorisation Number does not guarantee either a refund or
replacement. When issued with a Return Authorisation Number, you will also be
provided with details of how to return your goods. You will then be contacted by
a Kamikaze Fishing Tackle Systems representative after your returned item has been
All goods returned must be suitably packaged. We cannot accept responsibility
for goods damaged or lost in transit back to us.
Shipping costs for original purchases are non-refundable, regardless of
reason for return.
Wrongly Received Goods, Goods Damaged In Transit (DOA)
If you have received an incorrect item please request a Return Authorisation
form within 7 days of receipt of the item to organise an exchange.
After receipt of a Return Authorisation request, and subsequent review, a
Kamikaze Fishing Tackle Systems representative will contact you with a Return
Authorisation Number and relevant details for the return of the goods.
Please note that replacements are not given for damaged packaging, only where
the goods are damaged. All items must be deemed damaged by a member of our
service department prior to replacement. Once your item has been inspected, you
will be contacted by a Kamikaze Fishing Tackle Systems representative. If no damage
is found, return of the product will be at the customers expense. If you do not
choose to have the item exchanged and request a refund, a 30% restocking fee
will be charged on all saleable returns.
Return Of Faulty Goods Within Warranty Period
If you receive an item that has a manufacturing defect only upon arrival, or
if it fails within the specified warranty period, please submit the Return
Authorisation Request as soon as the defect is identified. A Kamikaze Fishing Tackle Systems representative will contact you with a Return Authorisation Number and
relevant details for the return of the goods.
Costs associated with the return of goods are the responsibility of the
If a fault is not reported to us within the specified warranty period, we
will not be responsible for refund or replacement of that item.
All items must be deemed faulty by a member of our service department to be
covered by warranty. Once your item has been inspected, you will be contacted by
a Kamikaze Fishing Tackle Systems representative. Faults caused by misuse, or normal
wear and tear are not covered by warranty. If an item is found to be faulty for
the above reasons, it will be returned to the customer and no replacement item
will be given. If no fault is found, return of the product will be at the
customers expense. If you do not choose to have the item returned and request a
refund, a 30% restocking fee will be charged on all saleable returns.
Return Of Unwanted Goods
The Return Authorisation Request must be submitted within 7 days of receipt
of the item. Costs associated with the return of unwanted goods are the
responsibility of the customer.
All goods must be returned unused, in the original packaging, and in saleable
A 30% restocking fee applies to unwanted goods returned for a refund.
Original shipping costs are not refundable. Customers are unable to exchange an